Who we are
Bioworld is a Texas Corporation with offices at 1159 Cottonwood Ln, Irving, TX 75038
Our designated Data Protection Officer (“DPO”) is Shawn Stauffer, who can be contacted at [email protected].
Information we collect
The personal data that we collect on our website is:
We also provide several wearable technology products such as smart watches and smart wallets that may collect the following information:
Data collection may be adjusted or turned off entirely in conjunction with the wearable device or a smartphone app associated with the wearable device. This data is collected to assist you with tracking exercise, sleep and other monitoring objectives, and you should not register or use these wearable devices if you do not wish to have this information collected and stored by Bioworld on your behalf.
We collect information through several other methods as well. First, we collect your personal information directly from you. For example, when you provide us your personal information when you make an order, fill out a form, contact our consumer support, or participate in a contest or sweepstake. Some of the devices include features that use precise location data, including
GPS signals, device sensors, wi-fi access points, and cell tower IDs – we collect this type of data if you grant us access to your location. The data collected varies depending on which device you use, and the data recorded on your device is transferred from your device to our servers when your device syncs with our applications or software.
Finally, we may sometimes collect your personal information from third parties. For example, when you interact with us through a social media function such as a plug-in (e.g., a Facebook “like” button) then you may be permitting us to have on-going access to some information from your social network profile (such as your name, email address, your friend list, photo, age, gender, location, birthday, social networking ID, current city, the people/sites you follow, and so forth), to the extent allowed by your settings with the third party platform or site. We may also obtain information about you from a third party data aggregator, cookie technology operator, advertising network, or another type of data company.
How we use your personal data
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences OR by following the opt-out links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or certain other transactions.
Your rights with respect to personal information
Certain jurisdictions such as the European Union provide you with additional rights relating to your personal data. If your jurisdiction provides you with the right to do so, you may ask Bioworld to provide you with access to the personal information that Bioworld processes about you and to request information about:
If your jurisdiction provides you with the right to do so, and if you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
If you reside in a jurisdiction that allows you to request erasure of your personal data, to restrict processing, or to object to any direct marketing from us, we will do so at your request. Where applicable, you may also have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure. You should direct any requests relating to obtaining copies of and/or deleting your personal data to our DPO using the contact information provided in the “Who we are” section above.
Who do we share your personal data with?
Bioworld takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure or destruction and have several layers of security measures in place, including, but not limited to:
Consequences of not providing your data
You are not obligated to provide your personal information to Bioworld, however, as this information is required for us to provide you with certain of our services, deliver your products and for other legitimate interests, we will not be able to offer all of our services without it.
How long do we keep your data?
Bioworld only retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.
Making a complaint
How cookies work
Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimize user experience and for features and services to function properly.
Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies visit https://www.aboutcookies.org.
We do not knowingly solicit data from or market to individuals under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact our DPO at [email protected]. After notification, we will delete such information from our files within a reasonable time.
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