Shipping Policy

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

SHIPPING RANGE
Countries: We currently ship within the US
Future Expansion: Expansion to other shipping areas is being considered.

SHIPPING COSTS
We are pleased to offer shipping across the United States at a flat rate of $4.99.

No Hidden Fees: All costs are clearly stated at checkout.
We currently only ship within the United States.
Shipping costs are non-refundable.

ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: 5:00 PM (GMT-05:00) Easterm Standard Time ( New York).
Weekend Orders: Orders placed on weekends are processed the next business day.

TRANSIT TIME
Estimated Delivery Time: 3-4 business days.
Business Days: Shipments occur Monday to Friday.
Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

SHIPPING PROCESS
Reliable Courier Services: We ship via Ups, DHL and Fedex.

Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.

TRACKING INSTRUCTIONS
Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
Questions: Our support team is ready to assist with any questions about tracking your order.

MISSING ITEMS PROCEDURE
Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.

Customer Support Team

Phone: +13072969032

Email: [email protected]

Address: 799 Yale Dr, Mansfield, Ohio 44907, United States.